Privacy Policy
Last updated: October 30, 2025
Welcome to Chicken Leg Socks, operated by RETAGEX LTD (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from https://chickenlegsocks.com.
1. Who We Are
RETAGEX LTD
Suite #4087, Kemp House
152–160 City Road
London, EC1V 2NX
United Kingdom
If you have any questions about this Privacy Policy, please contact us at support@chickenlegsocks.com.
2. Information We Collect
We collect information to process your orders, communicate with you, and improve your shopping experience.
a. Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely through Stripe or PayPal — we never store card data)
b. Technical & Device Information
- IP address
- Browser type and version
- Operating system
- Referring website
- Cookies and device identifiers
c. Communication Data
If you contact us through forms, email, or social media, we collect the information you provide to help address your inquiry.
d. Order & Preference Data
We collect purchase history, product preferences, and feedback to enhance customer experience.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate updates, order confirmations, and support messages
- Improve our website, services, and marketing campaigns
- Detect and prevent fraud
- Send promotional messages (only if you’ve opted in)
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your cart and preferences
- Analyze website performance
- Provide personalized advertisements
You can disable cookies through your browser settings, but some site features may not function properly.
5. Sharing Your Data
We share data only with trusted third-party service providers, including:
- Payment processors: Stripe, PayPal
- Shipping partners: Courier and postal services
- Analytics services: Google Analytics
- Advertising partners: Google Ads, Meta Ads
These partners are obligated to use your data securely and only for agreed purposes.
We do not sell your data to any third party.
6. Data Retention
We retain your data only as long as necessary:
- Order and billing data: up to 7 years (for tax and legal compliance)
- Marketing data: until you unsubscribe
- Analytics data: typically 12–14 months
7. Data Security
We use SSL encryption (256-bit) and secure servers to protect your data.
All payment transactions are encrypted and processed by certified payment gateways.
While we take extensive precautions, no system is completely immune to breaches. You share information at your own risk.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion (“Right to be Forgotten”)
- Withdraw consent for marketing
- Request data portability
To exercise these rights, contact support@chickenlegsocks.com.
9. Email Marketing
If you subscribe to our newsletter, we’ll send updates, offers, and new product announcements.
You may unsubscribe anytime via the “Unsubscribe” link or by contacting us.
10. International Data Transfers
Your data may be processed outside the UK (for example, by hosting or payment providers).
We ensure such transfers comply with GDPR and UK data protection laws.
11. Children’s Privacy
Our website is not intended for anyone under 13 years old.
We do not knowingly collect data from minors. If a child’s data has been provided, please contact us to remove it.
12. Changes to This Policy
We may update this Privacy Policy occasionally to reflect new laws or changes in business operations.
Updates will appear on this page with a revised date.
13. Contact Us
If you have any questions or requests related to this Privacy Policy, contact us at:
RETAGEX LTD
Suite #4087, Kemp House
152–160 City Road
London, EC1V 2NX, United Kingdom
📧 Email: support@chickenlegsocks.com
🌐 Website: https://chickenlegsocks.com